AM Best Information Services

MAY 21, 2020 09:46 AM (EDT)

AM Best to Host Webinar on Building More Profitable Home Insurance With Customer Value

 Lee McDonald
Group Vice President, Publication & News Services
+1 908 439 2200, ext. 5561


OLDWICK - MAY 21, 2020 09:46 AM (EDT)
AM Best will host a complimentary webinar, sponsored by LexisNexis Risk Solutions, on June 16, 2020 at 2 p.m. (EDT). The Customer Lifetime Value (CLV) approach is changing the way home insurance carriers market and sell their products. While opportunities abound with CLV, challenges persist.

Join us for this webinar, where a panel of insurance and technology experts will take up those challenges and discuss how to turn them into long-term loyal customers. This group of industry experts will discuss strategies on customer lifetime uses such as customer acquisition, customer relationship development and improving portfolio profitability. They will also focus on the challenges for new strategy implementation and what the future looks like for CLV. Register now: .

Panelists include:

  • Kelly Rush, director, Home Solutions, LexisNexis Risk Solutions;

  • Peter Drogan, senior vice president and chief actuary, Amica Mutual Insurance Company; and

  • Stuart Rose, head of product marketing, Shift Technology.

Attendees can submit questions during registration or by emailing The event will be streamed in video and audio formats, and playback will be available to registered viewers shortly after the event.

AM Best is a global credit rating agency, news publisher and data provider specializing in the insurance industry. The company does business in more than 100 countries. Headquartered in Oldwick, NJ, AM Best has offices in cities around the world, including London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City.