Press Release - FEBRUARY 12, 2018

A.M. BestTV: Artificial Intelligence Should Enhance Advice-Givers' Skills, Says CEO Glaser

 Lee McDonald
Group Vice President, Publication and News Services
+1 908 439 2200, ext. 5561


In this A.M.BestTV episode, Dan Glaser, president and chief executive officer at Marsh & McLennan Companies., said advancing technology should aid brokers and insurers, but could have a range of unforeseen impacts. Click on to view the entire program.

Glaser has a positive viewpoint for the industry this year.

“I am generally optimistic that the industry essentially has proven part of its purpose,” said Glaser. “In 2017 there were a number of large catastrophe claims, which the industry is working through now: paying claims, adjusting, helping clients recover…….There are certain areas that are under more stress than others on an overall aggregate loss basis, and if 2018 ends up looking like 2017, then the industry would end up tightening quite considerably,” continued Glaser.

Glaser also believes that artificial intelligence is going to have a positive influence on the industry.

“I think artificial intelligence is likely to be a positive as it relates to our industry. Clearly, the ability to use lots of data in order to create more predictive capabilities seems to be something that is going to be very interesting for clients. How to mitigate or how to avoid loss, based upon learnings for many, many companies in many, many countries seems like a real positive.”

Recent episodes of A.M.BestTV include:

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  • Surging Life Sector Boosts Insurance Growth in China, Says A.M. Best Senior Financial Analyst: A.M. Best Senior Financial Analyst Vivian Cheung says that China’s insurance industry is expected to continue its growth, with new rules on short-term life products and growth in non-motor property insurance aiding the market momentum: .

  • U.S. Life/Annuity Insurers Step Up Use of Reinsurance, Says A.M. Best Director: William Pargeans, director, A.M. Best, reviews a new report that details how life and annuity insurers are using reinsurance for overall risk management, coverage of specific risks, supporting new products and more: .

  • How U.S. Tax Reform Will Affect Insurers: A.M. Best Senior Industry Research Analysts George Hansen and David Blades examine how the 2017 U.S. tax reform is set to impact a wide range of insurance areas, including reinsurance, reserves, long-tail lines and more: .

A.M.BestTV covers exclusive A.M. Best information and reports, targeted topics and key developments in the (re)insurance industry every Monday, Wednesday and Friday. Sign up for alerts of episodes at . View A.M.BestTV episodes at

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