AM Best Information Services

APRIL 29, 2021 10:44 AM (EDT)

AM Best to Host Webinar on COVID-19’s Impact on the Future of Insurance Claims Management

 Lee McDonald
Group Vice President, Publication and News Services
+1 908 439 2200, ext. 5561


OLDWICK - APRIL 29, 2021 10:44 AM (EDT)
AM Best will host a complimentary webinar titled “COVID-19’s Impact on the Future of Insurance Claims Management,” sponsored by LexisNexis® Risk Solutions, on Wednesday, May 26, 2021, at 2 p.m. (EDT).

COVID-19’s impact on the insurance industry, particularly auto claims processing, cannot be understated. As the carriers’ workforce immediately moved from office to home, virtual claims processing and self-service options accelerated significantly. But how did both carriers and consumers adjust to these changes? In a one-hour webinar, insurance and technology experts will discuss insights from the newly released LexisNexis 2021 Future of Claims study and learn how to turn disruption into an advantage.

Register now: .

Panelists include:

  • Bill Brower, vice president, auto claims, LexisNexis Risk Solutions;

  • Ramon Lopez, vice president, auto claims operations, USAA; and

  • Sandee Lindorfer, auto line director, Allstate Insurance Company.

Attendees can submit questions during registration or by emailing The event will be streamed in video and audio formats, and playback will be available to registered viewers shortly after the event.

AM Best is a global credit rating agency, news publisher and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City.