AM Best Information Services

JUNE 02, 2021 09:07 AM (EDT)

Best's Market Segment Report: Mutuals Embrace Innovation to Cement Their European Insurance Market Role

 Pierre Tournier
Associate Director, Analytics
+31 20 308 5423

Ghislain Le Cam
Director, Analytics
+44 20 7397 0268
Christopher Sharkey
Manager, Public Relations
+1 908 439 2200, ext. 5159

Jim Peavy
Director, Communications
+1 908 439 2200, ext. 5644


AMSTERDAM - JUNE 02, 2021 09:07 AM (EDT)
Europe’s mutual sector has demonstrated the sustainability of its model amid an increasingly challenging operating environment, according to a new report from AM Best. As regulatory and competitive pressures increase, European mutuals have used a variety of structures in their attempts to gain scale, resulting in the creation of leading groups in various markets.

A new Best’s Market Segment Report, “Mutuals Embrace Innovation to Cement Their European Insurance Market Role,” outlines the extent to which larger mutuals in particular have looked to enhance their competitive positions with ongoing investments in their business.

The report notes that over recent years, Europe’s mutuals have focused their efforts on maintaining strong access to their customer base and enhancing the quality of services they provide. This focus has translated into sustained investment in IT systems and the enhancement of their digital presence, a trend that the COVID-19 pandemic has significantly accelerated. These efforts help maintain the strong relationship between mutuals and their members, which is crucial to the long-term success of the segment.

To access a complimentary copy of this market segment report, please visit .

AM Best is a global credit rating agency, news publisher and data analytics provider specialising in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City.