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AM Best TV & Audio
Insurers Can Make Their Voices Heard in Conversations Concerning Climate Change

Also, industry professionals examine the effects of human services staffing shortages and the relationship between diversity and inclusivity and profitability.
  • September 2021
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Jérôme Haegeli

On Demand

Insurers Can Lead on Climate Change

With interests on both the underwriting and asset sides, insurers can play a pivotal role in climate change discussions, said Jérôme Haegeli, group chief economist, Swiss Re; Rob Schofield, director, North Carolina Policy Watch; and Jeff Amthor, assistant vice president, AIR.

Aaron Lundberg

Praesidium CEO: Insurers Assessing Impact of Human Services Staffing Shortages, Hybrid Programs

Insurers are considering the risks of organizations that serve vulnerable populations now facing staffing shortages and running hybrid virtual programs, said Aaron Lundberg, president and CEO, Praesidium.

Jill Beggs

Munich Re Specialty Insurance E&S President: Inclusion Necessary to Reach Diversity’s Full Potential

Diverse and inclusive teams are 30% more profitable, said Jill Beggs, Munich Re Specialty Insurance president, excess and surplus lines.

John Huff

ABIR: $19 Billion in New Capital Entered Bermuda in 2020-2021

Bermuda has seen a boost in capital infusions to launch new startups and scale up existing players, said John Huff, president and CEO of the Association of Bermuda Insurers and Reinsurers.

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EIS: Like Everyone Else, Insurers Look to Better Customer Experience Through Technology

Also, AM Best Audio explores why insurance customers’ digital demands, spurred by the pandemic, aren’t going away anytime soon.

Insurance Innovation Focuses on Customer Experience

Tony Grosso, chief marketing officer for EIS, said that, as in every other industry, insurers are using digital technology to enhance the customer experience.

Insurance Customers Demanding Digital Channels

Insurance customers’ online purchases, spurred by the pandemic, will likely continue after the masks come off, said Doug Caccese, president of personal lines at ISO.

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