Best's Review


From the Editor’s Desk
On the Road Again — At Least For Now

The January issue includes a look at the possible return of in-person events in 2022 and coverage of industry innovations past and present.
  • Patricia Vowinkel
  • January 2022
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For the first time since February 2020, AM Best TV traveled to attend an in-person industry conference.

This time it was the Wholesale Specialty & Insurance Association's Annual Marketplace, held in San Diego in November. The event drew its second-highest turnout ever.

In the January issue, Best's Review presents "We Meet Again: Insurers Return to the Public Space," a photo essay that tells the story of the WSIA event.

The Risk and Insurance Management Society, meanwhile, also held its Enterprise Risk Management conference in New York City in November, its first in-person event since January 2020.

“You could really feel the energy in the room,” said RIMS CEO Mary Roth. “It was great to see old friends and passionate risk professionals after having a year of a pause.”

In “Welcome Back: Conference Leaders See a Cautious Return to In-Person Events,” Best's Review spoke with Roth and Stuart Ruff-Lyon, vice president of events and exhibitions at RIMS and the immediate past chair of the Professional Convention Management Association's board of directors, about how RIMS is preparing for its annual conference in April.

The feature includes a listing of insurance events for 2022. While most organizers were planning a return to live events in 2022, the rise of the omicron variant in early December raised concerns, once again, about traveling and large gatherings.

With so many people working remotely, especially in the early days of the pandemic, insurers had to accelerate their digital plans and increased their efforts on innovation.

January is Insurance Innovation Awareness Month and innovation is a theme that runs throughout much of the issue.

In “In Innovation, It's Not the Most Obvious Changes That Make the Biggest Impacts,” Best's Review spoke with industry leaders about the innovations that laid the groundwork for today's advances.

Distribution is another area that is seeing innovation and change. In “Embedded Insurance Gaining Steam as Insurers Build Distribution Partnerships,” Best's Review examines the rise of embedded insurance and why insurers are building partnerships to expand this business market.

In “Haven Technologies Looks to Digital Platforms, Not Policies, as Product in Latest MassMutual Spinoff,” Best's Review spoke with leaders at Haven Technologies and parent company MassMutual about plans to market the digital platform created to run Haven Life.

“In order to compete in the future world, carriers are going to have to modernize, they're going to have to transform. It's been put off,” said Yaron Ben-Zvi, chief executive officer at Haven Technologies.

The January issue also features a conversation between insurtech veteran Caribou Honig and Ilya Bodner, the founder of Bold Penguin, in "Caribou Honig's Questions for Ilya Bodner of Bold Penguin."

In “Crum & Forster Moves Forward as Cyber Insurance, New Technologies Emerge,” Best's Review spoke with Marc Adee, chairman and chief executive officer of Crum & Forster, about the company, its history and plans as it celebrates its 200th anniversary.

The January issue also includes Best's Rankings of the top insurers in India and the MENA region.

Patricia Vowinkel, Executive Editor,

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