Best's Review


AM Best Webinars
AM Best Panelists Examine ESG and Its Relationship to the Ratings Process

Professionals also discuss auto insurance trends and their effects on carriers as well as outlooks for various segments in the U.S. insurance market.
  • January 2022

On Demand

AM Best's Briefing – ESG: A Review of Frequently Asked Questions and Incorporation Into the Ratings Process

Chief Ratings Officer Stefan Holzberger moderates an interactive discussion about the relevance of Environmental, Social and Governance to financial strength and the incorporation of ESG into the ratings process. Topics include ESG rating factors that are relevant and material to financial strength; where ESG is captured in the ratings process; frequently asked questions; and inclusion of ESG in Best's Credit Reports. Panelists include AM Best Rating Services staff members Maura McGuigan, director, criteria, and Jessica Botelho-Young, associate director, analytics.

How Identity Management Drives Customer Experience and Reduces Risk for Commercial Insurers

Now more than ever, commercial insurance carriers must focus on protecting their customers' data and keeping their assets secure from identity fraud and cybercrime. Protecting their business from these risks at the point of quote, renewal and claim is essential to success. However, balancing the need for an effective security strategy with the need to elevate customer experience in a digital world can be confusing and overwhelming. A panel of insurance experts explores how an effective identity authentication and verification strategy can provide the protection required, while exceeding customer expectations. This complimentary AM Best Webinar was sponsored by LexisNexis Risk Solutions.

Benchmarking Discussion: How Current and Emerging Auto Insurance Trends Will Affect Carrier Results

Benchmarking is critical to understanding how an individual carrier's own results are being affected by broader market conditions versus conditions unique to their own book of business. A panel of auto insurance experts examines market trends and how auto carriers might respond. This complimentary AM Best Webinar was sponsored by LexisNexis Risk Solutions.

AM Best's 2022 US Market Outlook Briefing – Key Factors to Consider

Senior AM Best analytical staff members address key factors driving rating trends including interest rates, hardening pricing environment, the post-pandemic economic recovery, rising litigation costs and capacity. The discussion includes outlooks for such segments as health, life and annuity, personal lines, commercial lines and reinsurance. Participants include moderator Stefan Holzberger, chief ratings officer, as well as panelists John Andre, managing director; Jackie Lentz, director; and Michael Porcelli, Sally Rosen and Carlos Wong-Fupuy, all senior directors.

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