AM Best Webinars
Panelists Explore Successful Messaging, Customer Engagement, Brand and COVID’s Impact on Digital Marketing
Professionals also discuss the hiring challenges and strategies in today’s insurance industry as well as how data can be used effectively.
Streaming Live
In a live, interactive roundtable discussion, Hallie Harenski, head of corporate communications at Crum & Forster and an IMCA board member, will discuss brand, customer engagement, effective ways marketers are working with other senior organization leaders to develop successful messaging, and how the COVID-19 pandemic increased the focus on digital marketing. Joining Harenski will be Peter van Aartrijk, principal, Aartrijk, and an IMCA CMO Council member; Lee McDonald, group vice president, AM Best; and Lori Chordas, senior associate editor, AM Best TV. This is a joint presentation of the Insurance Marketing & Communications Association (IMCA) and AM Best.
Friday, March 11, 12 p.m. ET
Registrants from North America and Non-GDPR Jurisdictions
Registrants from GDPR Jurisdictions
On Demand
Demographic, social and technology trends are converging, raising the stakes for insurers and their talent needs. An expert panel examines the skills and knowledge needed most, and what insurers and insurance professionals should be doing now to position themselves and their organizations for tomorrow’s insurance environment. Participants include Karina DeLaCruz, vice president of Community, CSAA Insurance Group; Brenda Leadley, regional head of Human Resources, North America for Allianz Global Corporate & Specialty; Matthew Mosher, president and chief executive officer, AM Best Rating Services; and Marguerite Tortorello, managing director, Insurance Careers Movement.
Just one in six insurers can claim to be a Data Master and are, on average, 63% more profitable. A panel of insurance industry leaders and data scientists explore which types of investments and use cases are being prioritized to drive innovation. Additional highlights from a global survey of over 500 insurance executives at more than 200 companies also are revealed. Panelists discuss what sets apart a Data Master and how to achieve similar success. This complimentary AM Best Webinar was sponsored by Capgemini.
Chief Ratings Officer Stefan Holzberger moderates an interactive discussion about the relevance of Environmental, Social and Governance to financial strength and the incorporation of ESG into the ratings process. Topics include ESG rating factors that are relevant and material to financial strength; where ESG is captured in the ratings process; frequently asked questions; and inclusion of ESG in Best’s Credit Reports. Panelists include AM Best Rating Services staff members Maura McGuigan, director, criteria, and Jessica Botelho-Young, associate director, analytics.
Senior AM Best analytical staff members address key factors driving rating trends including interest rates, hardening pricing environment, the post-pandemic economic recovery, rising litigation costs and capacity. The discussion includes outlooks for such segments as health, life and annuity, personal lines, commercial lines and reinsurance. Participants include moderator Stefan Holzberger, chief ratings officer, as well as panelists John Andre, managing director; Jackie Lentz, director; and Michael Porcelli, Sally Rosen and Carlos Wong-Fupuy, all senior directors.
Webinar Highlights
A panel of technology and insurance professionals explores how customer-centric technology and innovation support the desire to drive improved customer experience and protect the bottom line. This complimentary AM Best webinar was sponsored by LexisNexis Risk Solutions.
Insurance and technology experts discuss insights from the LexisNexis 2021 Future of Claims study and learn how to turn disruption into an advantage. This complimentary AM Best webinar was sponsored by LexisNexis Risk Solutions.
A panel of reinsurance, product and risk management experts discuss the increase in the severity of flooding, as well as solutions and what the industry can do to spur consumers to purchase the coverage. This complimentary AM Best webinar was sponsored by Munich Re.
For details or to register for webinars, go to http://www.ambest.com/conferences/webinars.asp
