Playback Now Available for AM Best-Hosted Webinar on Strategic Approaches to Defending Product Liability Claims for Insurers

CONTACTS:

FOR IMMEDIATE RELEASE

OLDWICK - APRIL 02, 2026 10:57 AM (EDT)
Video playback is now available for a complimentary webinar titled “The Misuse Defense: Strategic Approaches to Defending Product Liability Claims for Insurers,” hosted by AM Best and Best’s Insurance Professional Resources and sponsored by HHC Safety Engineering Services and HHC Safety Consulting Services, Corporation. Access it here.

Product liability claims remain among the most complex and costly exposures facing insurers today. When a claimant alleges injury or damage from a defective product, the path to a successful defense often hinges on one critical factor: how the product was used.  Product misuse—whether foreseeable or not—can dramatically alter liability outcomes and coverage determinations.

This webinar brings together seasoned insurance defense professionals to examine the strategic and evidentiary considerations essential to mounting effective product liability defenses. Our expert panel addresses:

• Establishing the misuse defense: Elements, burden of proof and jurisdictional variations


• Foreseeable vs. unforeseeable misuse: When misuse bars recovery and when it doesn’t


• Failure-to-warn claims: Balancing manufacturer duties against user responsibilities


• Evidence preservation and investigation: Building a compelling misuse narrative from day one


• Expert witness strategies: Leveraging technical and human factors testimony

Through real-world examples and practical guidance, attendees will gain actionable insights into identifying misuse early in claims handling, developing persuasive defense theories, and effectively managing product liability exposure from initial notice through resolution.

Panelists include:

• Janine McCartney, PhD, MBA, CSP, CHST, CSHO, HHC Safety Engineering Services and HHC Safety Consulting Services, Corporation


• Michael Salvati, shareholder, Product Liability Practice Group, Marshall Dennehey


• Shari Goggin-Ganter, complex bodily injury case director, Resnick & Louis, P.C.


• Lindsay Lorimer, partner, McMillan LLP

Visit our information page to learn more about AM Best's webinars.